This policy explains how Elvix Solutions ("we", "us") handles personal information when you visit elvixsolutions.com or contact us.
Information we collect
- Information you send us: when you use our contact form, email us or message us on social media, we receive the details you choose to share, such as your name, email address, phone number, company, country and message.
- Technical information: our hosting provider may log basic technical data (such as IP address, browser type and pages requested) to keep the website secure and running.
This website does not use advertising or analytics cookies.
How we use your information
- To reply to your enquiry and arrange a consultation
- To prepare proposals and provide our services if you become a client
- To meet legal and accounting obligations
We do not sell your personal information.
Services we use
- Google (Google Sheets and Gmail) stores contact form submissions and delivers them to our inbox. We may also send you an email confirming we received your request.
- Instagram and Facebook (Meta) are used if you choose to message us there.
- Our hosting provider serves this website.
These providers process data under their own privacy policies.
How long we keep it
We keep enquiry information only as long as needed to respond and for our legitimate business records, unless the law requires us to keep it longer.
Your rights
You can ask us to access, correct or delete the personal information we hold about you. Depending on where you live (for example the UAE, the UK, the EU or India), you may have additional rights under local data protection law.
Contact
For any privacy question or request, contact us at[email protected].